the papercraft lab

Policies & Shipping 

**Note: Orders placed May 4-8 will be shipped out on Tuesday May 9. During that time we'll still be checking email and answering questions. Thanks for your patience!

In-stock items will be packaged and sent out via USPS within 2 business days. In rare cases where circumstances prevent this (illness, etc.), we will notify you as soon as possible with options for resolution. 

Customers in WA will be charged sales tax because we play by the rules. Thanks for your understanding!

Currently we only ship to addresses in the United States and Canada. Shipping cost is calculated by weight. A few examples for US shipping:

  • Shipping for 1 small notebook is $4
  • Up to 3 notebooks (any size) can be shipped for $6
  • Shipping for 4-8 notebooks (any size) is $12

Returns

We hope you'll be thrilled with your new notebooks!  If you are not happy, please contact us and let's discuss how we can make it right.

If you'd like to return your unused notebook in restockable condition, you must ship it back using a trackable service such as USPS Priority Mail within 14 days of receiving it. Once we receive the item in good condition, we will refund you 100% of the purchase price; however, we do not refund the cost of shipping in either direction. Please contact us before shipping your item.